Information the Customer Care Representative will ask

When you call for an appointment the Customer Care Representative will ask you for the following basic information:

• Name
• Address
• Phone Number
• Social Security Number
• Date of birth
• What problems are you having at this time?
• Will you need assistance in communication or appointment on the first floor?
• Do you have Medicare, Medicaid, Insurance, Self-Pay, or EAP?
• Who is referring you?

If you have questions just ask the Customer Care Representative who is assisting you.